Buyer FAQs

Buyer FAQs

Q: What if I'm outbid?

A: Your bid is automatically refunded to your wallet. You can place a higher bid if you want.

Q: Can I cancel a bid?

A: No, bids are final. Only bid if you're committed to buying.

Q: When do I get my NFT?

A: Instantly when the image auction ends. Check your wallet and dashboard.

Q: What if the seller doesn't deliver?

A: File a dispute with evidence. Admins will review and issue a refund if justified.

Q: How long do I have to confirm?

A: The delivery window is set by the seller (typically 3-30 days). Auto-release happens if you don't act.

Q: Can I resell my NFT?

A: Yes! NFTs are yours to keep, trade, or sell on any compatible marketplace.

Q: What happens if I file a dispute?

A: Real-time chat opens with seller, admin reviews evidence, and makes a fair decision within 2-5 days.

Q: Are my funds safe?

A: Yes! All funds are locked in smart contract escrow. Sellers cannot access them until you confirm or the deadline passes.

Buyer Benefits Summary

• Instant NFT certificates for image purchases

• Flexible delivery windows set by sellers

• Dispute resolution with video evidence

• Automatic refunds when outbid

• Multi-currency support (ETH & TBASE)

• Mobile-friendly dashboard

• Free testnet tokens via integrated faucet

• Complete transparency - verify on blockchain