Dispute FAQs

Dispute FAQs

Q: How long do I have to file a dispute? A: Until the end of the delivery window set by the seller (typically 3-60 days).

Q: Can I cancel a dispute? A: Yes, if both parties agree in chat, contact admin to close it.

Q: What if the admin decision is wrong? A: Decisions are final based on submitted evidence. Make sure to upload everything.

Q: Can I file multiple disputes? A: One dispute per auction. Submit all evidence at once.

Q: What happens to my reputation if I lose? A: Legitimate disputes don't hurt you. False/fraudulent claims affect credibility.

Q: How do I know admin reviewed everything? A: Admins review all evidence, chat logs, and blockchain data before deciding.

Q: Can I talk to the admin directly? A: Admin can see chat but doesn't participate. Submit evidence and explain in chat.

Fair disputes protect everyone. Upload clear evidence and stay professional!